Kram Process Intelligence

Govern your processes. Retain your knowledge. Stay audit-ready.

Kram Process Intelligence helps organisations create, govern and maintain risk-aware SOPs with AI-assisted drafting, workflow approvals, version history and structured knowledge search.

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The Problem

Process knowledge without governance is a liability

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SOPs scattered and outdated

Process documentation lives across Word files, shared drives, email threads and people's minds — inconsistent and impossible to govern.

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Knowledge trapped in people

Key process knowledge sits with specific individuals. When they leave, the knowledge goes with them. Organisations repeat the same mistakes.

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Execution is inconsistent

Without governed SOPs, different teams execute the same process differently. Errors, delays and leakages follow.

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Risks and controls missed

When process steps are not mapped to risks and controls, the governance layer is incomplete — and audit observations accumulate.

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Audit readiness is always reactive

RACM is prepared manually before every audit. Auditors wait. Teams scramble. Observations follow.

How It Works

From creation to governed knowledge

01
Create

AI drafts the SOP from a prompt, transcript or document.

02
Structure

Add steps, risks, controls, evidence and role assignments.

03
Review

Submit for review and approval through the workflow.

04
Publish

Approved SOPs are published to the SOP Repository.

05
Search

Team members ask Kram and get source-referenced answers.

06
Maintain

Update SOPs with AI, approve changes and keep history.

Capabilities

Everything you need for process governance

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AI SOP Creation

Generate SOPs from prompts, meeting transcripts, process notes or existing documents. Kram structures the content into governed, step-by-step process documentation in minutes.

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Structured SOP Workspace

Each SOP has purpose, scope, roles and responsibilities, detailed procedure steps, exceptions and references — all structured and version-controlled.

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Role and Performer Mapping

Assign Performer, Maker, Checker, Reviewer and Approver to each step. Clarify ownership and accountability at the most granular level.

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Risk and Control Mapping

Map risks, controls, control types, evidence requirements, frequency and systems to every process step — making each SOP audit-ready by design.

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Workflow Approval

SOPs move through Draft → Review → Approve → Publish with full accountability. No SOP is published without the right approvals.

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Version History

Every change is captured. Compare versions, restore previous states and maintain a complete history of all SOP amendments.

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SOP PDF and RACM Export

Export publication-ready SOP PDFs and RACM Excel files at any time. Formatted for internal distribution, audit submission and IFC / ICOFR documentation.

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Ask Kram Search

An AI-powered conversational search over your published SOPs. Employees query any process question and get source-referenced answers — not generic AI responses.

Business Value

What changes when processes are governed

Standardised execution across teams, divisions and locations
Reduced dependency on key people when they leave
Better knowledge transfer for new joiners
Improved risk awareness at the process step level
Faster audit support with RACM-ready outputs
SOPs that are maintained, current and usable
Improved audit readiness without last-minute scrambles

See Process Intelligence in action

Request a demo and see how Kram Process Intelligence can work for your organisation.

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